Customer Policy
Cancellation Policy
Last updated: August 2026 • GhoomoNa Tours & Travel
At GhoomoNa, we understand that travel plans can change. We aim to maintain a transparent, customer-friendly cancellation policy.
1. Day Trips & Waterfall Trails (1-Day Tours)
- Cancelled 48+ hours prior to departure: 100% full refund.
- Cancelled 24 - 48 hours prior: 50% refund.
- Cancelled within 24 hours: No refund due to vehicle and permit bookings.
2. Multi-day & Overnight Camping Expeditions
- Cancelled 7+ days prior: 90% refund.
- Cancelled 3-7 days prior: 50% refund.
- Cancelled less than 3 days prior: Non-refundable.
3. How to Request Cancellation
Simply notify your GhoomoNa trip captain via WhatsApp at +91 8005150064 or email ghoomona@gmail.com.